Preorder policy

Preorder Policy

This Preorder Policy outlines the terms and conditions applicable to all preorder purchases made through our website.

What is a Preorder?

A preorder allows customers to reserve a product prior to its official release or restock. By placing a preorder, you agree to pay for the item in advance and receive it once it becomes available for dispatch.

Payment Terms

All preorder items must be paid for in full at the time of purchase. Your payment secures your reservation and your order will be fulfilled once the product becomes available.

Estimated Shipping Timeframes

Estimated shipping dates for preorder items are listed on the individual product pages. These dates are subject to change based on production or supply chain delays. If a delay occurs, we will notify customers as soon as possible via email.

Please note:

If your order contains both in-stock and preorder items, the entire order will be shipped once the preorder item is available.
To receive in-stock items sooner, we recommend placing separate orders.

Cancellations & Refunds

You may cancel a preorder within 48 hours of placing your order by contacting us at [insert customer service email]. After this window, preorders are considered final and are not eligible for cancellation, exchange, or refund unless required by law.

Changes to Preorder Terms

We reserve the right to update or modify this Preorder Policy at any time without prior notice. The latest version will always be available on our website.If you have any questions about your preorder, please contact us via our contact page.

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